مولد نماذج طلب المراجعة

The most effective approach is timing and personalisation. Ask within 24 hours of a positive experience, use the customer's name, and keep it brief 2–3 sentences is ideal. This tool generates templates tuned for exactly that balance across email, SMS, and in-person scripts.

SMS has the highest open rate (98% within 3 minutes) but lower character limits. Email allows richer content and subject-line testing. In-person requests, when executed at the right moment (end of appointment, checkout), have the highest conversion rate of all. Use different channels for different business types: SMS for service businesses, email for B2B, in-person for hospitality.

For SMS: under 160 characters for a single-segment message, ideally under 120. For email: 3–5 short paragraphs, no more than 150 words. For in-person scripts: 2–4 sentences you can say naturally in 20–30 seconds. Briefer is almost always better the goal is a frictionless ask, not a pitch.

Yes these templates work for any review platform (Yelp, Tripadvisor, Facebook, Trustpilot, etc.). Simply replace the {review_link} placeholder with the relevant platform's review URL for your business.

For SMS: within 1–2 hours of completing a service, while the experience is still vivid. For email: the morning after a visit (10am–noon) tends to see the highest open rates. Avoid weekends for B2B clients and late evenings for all channels.

Asking customers for honest reviews is permitted by Google's guidelines. What is prohibited: soliciting reviews only from happy customers (cherry-picking), offering incentives (discounts, gifts) in exchange for reviews, and bulk-purchasing fake reviews. These templates are designed to request reviews ethically from all customers, regardless of their likely rating.